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	<title>Comments on: Customer Support gone wrong</title>
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	<link>http://www.robertblum.com/articles/2008/04/08/customer-support-gone-wrong</link>
	<description>Rachel Blum on Software, Games And The Rest Of Life</description>
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		<title>By: Administrator</title>
		<link>http://www.robertblum.com/articles/2008/04/08/customer-support-gone-wrong/comment-page-1#comment-54259</link>
		<dc:creator>Administrator</dc:creator>
		<pubDate>Fri, 11 Apr 2008 03:09:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.robertblum.com/articles/2008/04/08/customer-support-gone-wrong#comment-54259</guid>
		<description>&lt;p&gt;@Paul: Yes, I saw that. Makes me proud - I was there a day &lt;em&gt;before&lt;/em&gt; Seth!&lt;/p&gt;

&lt;p&gt;(OK. Fine. His article is better. Working on that part... ;)&lt;/p&gt;
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		<content:encoded><![CDATA[<p>@Paul: Yes, I saw that. Makes me proud &#8211; I was there a day <em>before</em> Seth!</p>

<p>(OK. Fine. His article is better. Working on that part&#8230; <img src='http://www.robertblum.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>]]></content:encoded>
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		<title>By: Paul D. Waite</title>
		<link>http://www.robertblum.com/articles/2008/04/08/customer-support-gone-wrong/comment-page-1#comment-54235</link>
		<dc:creator>Paul D. Waite</dc:creator>
		<pubDate>Thu, 10 Apr 2008 22:40:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.robertblum.com/articles/2008/04/08/customer-support-gone-wrong#comment-54235</guid>
		<description>&lt;p&gt;Seth Godin was writing on a similar topic recently:&lt;/p&gt;

&lt;p&gt;http://sethgodin.typepad.com/seths_blog/2008/04/who-answers-t-1.html&lt;/p&gt;
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		<content:encoded><![CDATA[<p>Seth Godin was writing on a similar topic recently:</p>

<p><a href="http://sethgodin.typepad.com/seths_blog/2008/04/who-answers-t-1.html" rel="nofollow">http://sethgodin.typepad.com/seths_blog/2008/04/who-answers-t-1.html</a></p>]]></content:encoded>
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		<title>By: Casey</title>
		<link>http://www.robertblum.com/articles/2008/04/08/customer-support-gone-wrong/comment-page-1#comment-54111</link>
		<dc:creator>Casey</dc:creator>
		<pubDate>Wed, 09 Apr 2008 22:05:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.robertblum.com/articles/2008/04/08/customer-support-gone-wrong#comment-54111</guid>
		<description>&lt;p&gt;Enjoyed reading your blog.  You are quite funny!&lt;/p&gt;
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		<content:encoded><![CDATA[<p>Enjoyed reading your blog.  You are quite funny!</p>]]></content:encoded>
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